Buying health services for local people

COVID-19 (coronavirus) latest: do not leave your home

Everyone must stay at home to help stop the spread of coronavirus. Advice for clinicians on COVID-19 (coronavirus) is here. If you are a member of the public looking for health advice, visit the NHS website or North Yorkshire Public Health. And if you are looking for the latest travel information, and advice about the government response to the outbreak, go to the website.

Last updated: 30 March, 2020 15:59pm

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Our strategy

This document sets out how we communicate and engage with patients and partners. It contains our aims and objectives over the next three years, as well as some of our priorities.


  • Uphold our commitment to “no decision about me, without me”
  • Listen and take patient experiences into account when we are developing local healthcare services.
  • Communicate to ensure our staff, partners and patients are kept informed, with access to information people need, when they need it
  • Recognise potential barriers to communication and engagement and be open and accessible to all of our  community

Our objectives

Our objectives are:

  • To use patient and community perspectives and experiences to improve the quality of our commissioning and improve health outcomes
  • To build confidence in the organisations and raise awareness and  understanding of the CCG, its role and the challenges it  faces
  • To build excellent relationships with patients and our partners
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