NHS 111

NHS 111 is a telephone service for people in Yorkshire and the Humber to call if they need medical help fast but are not in a life-threatening situation.

The easy-to-remember, free-to-call number is being introduced across England to help reduce the pressure on A&E departments and the 999 service. Available 24 hours a day, 365 days a week, the service is for people who aren’t sure if they need to go to A&E, don’t have a GP to call or generally need reassurance and advice.

On dialling 111 a team of fully-trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it.

There are now only three numbers you need to know: your GP surgery, 111 for urgent healthcare advice and 999 for life-threatening emergencies.

Contacting NHS 111 if you have a speech or hearing impairment
If you are deaf, hard of hearing or speech-impaired you can contact the NHS 111 service using the RNID's text relay services.

If you suffer from a chronic health condition you might find it helpful to prepare a text template and store it in your phone to use when you need it.

For more information on 111 click here.