Customer Service Excellence award for NHS Scarborough and Ryedale CCG

NHS Scarborough and Ryedale Clinical Commissioning Group has secured the prestigious Customer Service Excellence Award for the third year running. The highly-prized accreditation, awarded through the Cabinet Office, was given to the CCG following rigorous independent scrutiny against more than 50 separate criteria relating to how well the CCG enga [...]

Innovation award for CCG and health partners

A new method of testing patients for serious bowel complaints, which recently won a high profile award for service improvement, is dramatically reducing the number of hospital referrals and “unnecessary interventions”. The pioneering York Faecal Calprotectin Care Pathway, designed by York Teaching Hospital NHS Foundation Trust and implemented thro [...]

NHS Scarborough and Ryedale CCG delighted to retain Customer Service Excellence accreditation

NHS Scarborough and Ryedale Clinical Commissioning Group (CCG) has retained a prestigious accolade for its commitment to customer excellence. The Customer Service Excellence accreditation, a scheme run through the Cabinet Office, was awarded to the CCG following an assessment in November last year. Against 57 criteria set against customer insight, [...]

Scarborough and Ryedale team shortlisted for Macmillan Excellence award

A Scarborough and Ryedale Macmillan Programme team has been shortlisted for a prestigious award recognising their inspirational work supporting people affected by cancer in the area. Helen Sowden, Programme Manager and Lucie Osborne, Project Manager who work on the Macmillan Cancer Support Improvement Programme for Brain Tumour and Central Nervous [...]